FAQ

What materials are your jewelry made from?

All our jewelry is made from stainless steel and coated with 18k gold using PVD plating. This vacuum coating process offers wear resistance, making our pieces exceptionally durable and resistant to water and sweat.

How do I care for and clean my jewelry?

We suggest using a mild soap and water solution with a soft cloth or brush to gently clean your jewelry. Avoid harsh chemicals or abrasive materials.

Can earrings be returned?

No, earrings cannot be returned due to hygiene reasons.

Can I cancel or modify my order after it’s been placed?

Once your order has been placed, we strive to process it as quickly as possible. If you need to cancel or modify your order, please contact our customer service team immediately. While we will do our best to accommodate your request, please note that if the order has already been processed or shipped, we may not be able to make changes.

How long does shipping take?

Shipping typically takes 7-15 business days, depending on your location. Once your order is processed and shipped, you will receive a confirmation email with tracking information, allowing you to monitor your delivery. Please note that shipping times may vary slightly based on your destination and any potential delays with the carrier.
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